Shipping policy

Welcome to BLAIR IN THE SKY. Thank you for choosing us. We want every order to feel simple and worry-free, from the moment you place your order to the moment it reaches you. Please review the shipping information below for details about order processing, shipping options, and delivery.

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1. Order Processing

Orders are typically processed within 1–3 business days.

• Orders are processed Monday through Friday, excluding weekends and public holidays.
• Orders placed outside regular business hours will begin processing on the next business day.
• During holidays, promotional events, or periods of high order volume, additional processing time may be required.
• Each order is carefully reviewed and prepared before shipment.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.

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2. Shipping Methods & Rates

We currently offer the following shipping options:

Available shipping options and applicable fees will be shown at checkout before your order is completed.

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3. Order Tracking

After your order has shipped, we’ll send a shipping confirmation email containing your tracking information.

Please allow approximately 24–48 hours for tracking information to become active after the carrier scans your package.

If your tracking information has not updated after this period, please contact us at shop@blairinthesky.com and our team will be happy to assist.

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4. Shipping Information

We currently ship orders within the United States.

At this time, we do not ship to APO, FPO, or DPO military addresses.

Please carefully review your shipping information before completing your purchase. BLAIR IN THE SKY is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

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5. Shipping Delays

While we do our best to keep orders moving smoothly, delays may occasionally occur due to circumstances beyond our control, including:

• Severe weather
• Carrier delays or service interruptions
• Public holidays
• High shipping volumes
• Transportation disruptions
• Incorrect or incomplete shipping information
• Unexpected logistics or operational issues

We appreciate your patience and understanding when these situations occur.

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6. Lost or Damaged Packages

If your package appears to be lost, arrives damaged, or experiences another issue during transit, please contact us as soon as possible.

For damaged packages, please provide:

• Order number
• Tracking number
• Photos of the package
• Photo of the shipping label
• Photos of the damaged item and packaging, if applicable

Our Customer Support Team will review the information and help determine the appropriate next step.

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7. Undeliverable or Refused Packages

Packages may be returned to the sender if they are:

• Refused by the recipient
• Unclaimed
• Addressed incorrectly
• Considered undeliverable by the carrier

If a package is returned due to incorrect address information, refusal, or failure to accept delivery, additional shipping or handling charges may apply if a reshipment is requested.

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8. Business Address

BLAIR IN THE SKY
5923 Burton Chapel Rd
Mebane, NC 27302
United States

Business Correspondence Only – Not a Return Address

Please contact Customer Support before sending any merchandise back. If your return is approved, our team will provide the correct return instructions and return address.

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9. Contact Us

If you have any questions about your order, shipping, tracking, or delivery, please contact us:

📧 shop@blairinthesky.com

Our Customer Support Team typically responds within 24–48 business hours.

Thank you for shopping with BLAIR IN THE SKY. We appreciate your trust and are always here to help make your order experience as smooth as possible. 💗